Terms of Service
1. Introduction
Welcome to The Tuft Lab. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to purchase from our store. By placing an order, you confirm that you meet this requirement.
3. Products & Descriptions
We strive to ensure product descriptions, images, and prices are accurate, but errors may occur. We reserve the right to correct inaccuracies and update information without prior notice. Colors and textures may vary slightly due to display settings and manufacturing processes.
4. Ordering & Payment
All orders are subject to acceptance and availability. Payment must be made in full before an order is shipped. We accept payment via the secure methods provided at checkout.
5. Shipping & Delivery
Shipping costs, estimated delivery times, and available methods will be displayed at checkout. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
6. Returns & Refunds
Please review our Return Policy for detailed information on returns, exchanges, and refunds. Items must be returned unused, in original packaging, and within the timeframe specified in our policy.
7. Intellectual Property
All content on this website — including images, text, graphics, and designs — is the property of The Tuft Lab and protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.
8. Prohibited Uses
You agree not to use our website or services to:
Violate any laws or regulations.
Transmit harmful or malicious code.
Infringe upon our intellectual property or that of others.
Engage in fraudulent or abusive activities.
9. Limitation of Liability
To the fullest extent permitted by law, The Tuft Lab is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Indemnification
You agree to indemnify and hold harmless The Tuft Lab, its owners, employees, and partners from any claims, damages, or expenses resulting from your use of our website or products.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services indicates acceptance of the updated Terms.
12. Contact Information
If you have questions or concerns about these Terms, please contact us:
📧 Email: support@thetuftlab.com
🌐 Website: thetuftlab.com